Property Details
Our Details
4302 Nelson Bay Rd www.theretreatportstephens.com.au |
About UsThe Retreat Port Stephens is "Your Bush Hideaway next to the Sand dunes" Our Facilities
BBQ facilities
Conference / Meeting facilities
Environmentally Friendly
Games room
Internet access
On-site parking
Pets allowed
Playground
Self service laundry facilities
Swimming Pool
Tour desk
Vending machines
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Our Rooms
Useful Information
| Check-in | Check in after 2pm |
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| Check-in Instructions | Checkin after 2pm Checkout prior to 10am On arrival please check in at Reception. A Security Bond is mandatory. We require a pre-authorisation with a valid credit card upon check in. After 7 days your bank will release the funds back to your card. If you are expecting to arrive after 5.00pm please contact the office to make arrival arrangements 02 4982 1244 All late departures must be pre-arranged. 12 Noon departure subject to availabilty, available at $50.00 per building |
| Check-out | Check out is by 10am |
| Getting There | Its approximately 2.5 hours drive from north of Sydney along the F3 Freeway. At the end of the F3, turn right at the roundabout, following the sign "Hexham & Pacific Highway' (BP service station and Hungry Jacks will be on your next left). The road will veer to the right and merge with the New England Highway after which you should merge to the left lane taking the sign "Taree & Pacific Highway' which will direct you over the Hexam Bridge. Look for the sign "Next Exit Richardson Road - Raymond Terrace/ Nelson Bay From Sydney follow the F3 signs for Port Stephens and Nelson Bay. Continue along Richardson Road, following the Nelson bay signs until you reach a roundabout, continue through to the 2nd roundabout take the 3rd exit - Our entrance is on the south bound lane between the two Anna Bay roundabouts |
| Parking | All buildings have designated parking areas All the Cabins and Bungalow have carports with enough parking for 2 cars Extra cars will need to park behind Reception Duplexes have a double carport each with some space for 1 or 2 extra cars The Lodge has a parking area in front of the building allowing up to 10 cars, extra cars can park along side The Lodge |
| Things To Do | Stunning Beaches, Dolphin watch cruises, Whale watch cruises, Horse riding, 4WD Sandboarding Tours, 3 Major Golf courses, Snorkelling and Scuba Diving, Quad bike tours, Camel rides, Learn to Surf, Fishing Charters, SUP & Kayak hire and much more are all located within an easy driving distance of The Retreat Approximate times: 2 1/2 hours drive from Sydney 20 minutes from Newcastle airport 10 minutes to Nelson Bay 8 minutes to Salamander Bay shopping centre 3 minutes to Anna Bay Shops |
| Business Facilities | Business facilities at The Retreat include WIFI The Retreat offers conference facilities with full catering available. |
| Terms and Conditions | All guests are granted a limited permission to occupy accommodation at The Retreat for holiday purposes and acknowledge that this limited permission to occupy is not a residential tenancy agreement under the residential tenancy legislation. By making a booking for accommodation at The Retreat, guests warrant that they have read these Terms and Conditions and the accompanying Rules and agree to be bound by them and all other Terms and Conditions and Rules notified to them from time to time. The Retreat, its employees, and agents shall not be liable for, the guest release each of them from, any claim arising from - (a) any damage to, or loss of, property or injury or death of persons occasioned directly or indirectly by an act or omission of any other person howsoever causes; or (b) Any loss or damage due to delay, cancellation or disruption what so ever caused, including but not limited to loss or damage caused by laws, regulations, acts or failures to act,demands, orders, interposition of any government or agent thereof, acts of God, strikes, fire, flood, inclement weather, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause in the nature of a force majeure. Subject to clause above, if there is a force majeure event which affects the Guests booked accommodation at The Retreat will notify the Guests of its projected consequence and an estimate of the length of time over which it will prevail and may at its option offer the guest either: (a) Alternative accommodation which is as good as or superior to that which has been booked; or (b) A refund or credit with The Retreat which may be used within 12 month period from the date of issue. Booking and payment terms If a guest is unable to provide credit card details at the time of booking, payment for the full cost of the accommodation is required within 24 hours of booking confirmation. Otherwise payment for the full cost of the accommodation is required at least 21 days prior to check-in. (Please note that payment for the full cost of accommodation is required in order to confirm a booking during the Christmas school holiday period, the Easter weekend and public holiday long weekends.) The Retreat may, at its option, cancel any booking for which a payment has not been received by the due date and charge a cancellation fee. Any cancellation of a booking by a guest must be received by The Retreat in writing and will also incur a cancellation fee. Please refer to Cancellation Policy. Guests and Visitors must *Comply with all the Terms and Conditions, Rules and all instructions from Manager, caretakers and security services during their stay. *Respect the residential amenity and security of the property and neighbouring guests and refrain from anti-social behaviour *Guests must control and be responsible for any visitors that they bring onto the property. Visitors must be reported to the office. *Comply with any instructions from the Manager and security services during their stay and notify the Office or Manager of any disputes or complaints as soon as is practicable. Noise and parties *Guests must not create noise which is offensive to neighbours especially between 10pm – 8.30am and during arrival & departure or at any time throughout the occupancy. *While we encourage you to enjoy your stay at The Retreat, we remind you that the Retreat is not "party house" and anti-social or offensive behaviour, drunkenness, illegal drug use and excessive noise are strictly prohibited; and * Any gathering, celebration or entertainment permitted at The Retreat must not disturb other Guests or neighbours with the residential amenity of The Retreat. Accommodation, deck and balcony areas- Guests must: (a) Keep the deck and /or balcony area attached to their accommodation clean and tidy at all times; (b) Keep noise to a minimum after 10pm so as not to disturb other guests or neighbours; and (c) Close all windows and doors to their accommodation when absent from The Retreat so as to maintain security and prevent the possibility of rain and water damage. Common areas The swimming pool area, games room & BBQ areas areas are for the use of all guests. Guests must; (a) Keep all common areas, including the swimming pool & BBQ area clean and tidy at all times: (b) Clean the BBQ and surrounding area after use; (c) Keep noise to a minimum after 10pm so as not to disturb other guests or neighbours; (d) Not use the swimming pool area after 8.30pm and the games room & BBQ area between the hours of 10pm and 8.30am so as to avoid any disturbance to other Guests or neighbours; and (e) Ensure that NO glassware is taken into the swimming pool area at any time. Garbage and Recycling Guests must: (a) Dispose of garbage and recycling waste in accordance with the usual practice at The Retreat and utilise the allocated bins throughout the Retreat; and (b) Not leave rubbish in public areas or common areas Smoking Smoking is not permitted in any indoor area at The Retreat. Consequences of non-compliance withthe Terms and Conditions and Rules (a) The consequences of not complying with the Terms and Conditions and Rules can include enforcement action from the Owner, Manager, Security Service or the Police; and (b) Enforcement action could result in terminatin of permission to occupy the Retreat, eviction, loss of rental paid, deductions from security deposits and extra charges. Departure arrangements Prior to departure from The Retreat Guests must : (a) Settle their account and return all keys to the Managers office by 10am. If a guest requires an early morning checkout please settle the account the night before and leave the key box at the office prior to departure (b) Leave accommodation neat and tidy. Wash, dry and put away all dishes and crockery. Inventory lists are provided in each pantry and it is the Guests responsibiliy to ensure that all items are accounted for otherwise missing items will be charged at the replacement value. (c) Remove all garbage and recycling waste from the accommodation and place it in the allocated bins throughout the Retreat. |
