Property Details
About UsOffering 3 different types of rooms, from our standard rooms which are great for those looking for excellent accommodation on a budget, our deluxe rooms which are a larger room with the added featured of free Wi-Fi & Foxtel, to our brand new superior rooms which are a large spacious room, beautifully appointed offering king beds & a modern contemporary fit out. Our Facilities
Bar / Lounge
Cable TV
Conference / Meeting facilities
Disabled Facilities
Environmentally Friendly
Ice machine
Interconnecting rooms
Internet access
Non-smoking property
On-site parking
Parking for boats and trailers
Playground
Restaurant/s
Self service laundry facilities
Vending machines
Wheelchair accessible
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Our Rooms
Useful Information
| Check-in | 2pm |
|---|---|
| Check-in Instructions | Check in at the Reception office which you will find at the far end of the complex. If arriving outside of the regular check in hours (2pm- 9pm), please contact reception to organise an early or late check in. |
| Check-out | 10am |
| Parking | We have ample off street parking, with each motel block having its own parking area, right outside the rooms. We also have a huge of street parking area suitable for trucks, buses & trailers. |
| Things To Do | Location in between the Hills & Hawkesbury districts, with just a short drive to Rouse Hill with a modern shopping complex, restaurants & metro transport links to Sydney. Just as close but in the opposite direction you will find the beautiful Hawkesbury. Explore historic towns, quaint villages, discover a World Heritage Convict road & taste delicious fresh produce from an array of local producers. As well as enjoying the great outdoors with bushwalking, zip lining & horse riding, along with fishing, kayaking and water skiing along the beautiful Hawkesbury River. |
| Terms and Conditions | Please read these terms and conditions carefully as they incorporate the basis upon which reservations are accepted by The Gateway Motel. Making a reservation automatically accepts all the terms and conditions outlined hereunder. Bittini Pty Ltd ABN 24 001 779 880 (The Gateway Motel) reserves the right to change and/or modify any of these terms and conditions at any time without notice and such changes will become effective immediately. The effective date of these terms and conditions is June 2016. ARRIVAL / DEPARTURE Check-in/arrival time is from 2:00pm; check-out/departure time is prior to 10:00am. Any variance to these times will need to discussed & prearranged with reception staff. CANCELLATIONS We require 24 hours cancellation notice on all reservations. While we understand that at times, plans have to be altered at the last moment & we always try to be mindful & understanding, if a guest continuously cancels it will affect our ability to make reservations for them in the future. CAR PARKING Both motel blocks have parking at the front of the rooms for the guest parking. Please take care when parking so as not to take up more space than required, to block thoroughfares or other vehicles in. We rely on the consideration of our guests to ensure everyone has enough space to park. Please be advised that for all large vehicles or trucks, there is ample parking available in the back car parks which are in front of the standard rooms. COOKING Cooking in the rooms or on the verandas is strictly prohibited. We do not provide cooking facilities in the rooms & cannot allow guests to bring their own microwaves, hotplates, BBQ’s etc. If a guest is found to be using such implements they will be asked to cease use & remove them immediately. Failure to comply will result in result in eviction. DAMAGE AND BREACH OF POLICY Where a guest fails to adhere to The Gateway Motel policies or causes damage to their room the following charges apply: • Lost Key – $150 • Smoking in room – $200 • Pets in Room – $200 • Damage/Loss – As required to recover loss. EVICTION OF A GUEST The Gateway Motel may evict a guest or visitors without warning. Guests who are evicted will be blacklisted and police may be notified. A guest is subject to such eviction should the following (but not limited to) occur; • Unsavoury or illegal behaviour • Overcrowding – when the number of persons in the room exceeds agreed number • Physical or verbal assault towards hotel representatives, residents or other guests • Wilful damage to The Gateway Motel or Vineyard Hotel property • Any incident for which the police need to be called onto the premises • Any behaviour posing a safety threat to others • Ignoring advice to reduce excessive noise (music or other noise) • Smoking within the room (a cleaning and deodorizing fine will also apply) HOUSEKEEPING Rooms will be serviced daily by our housekeeping staff (expect public holidays) & during the service, the beds will be made, dishes washed & provisions replenished. If staying 7 days or more the room will be given a weekly clean where a full clean will be done including change of sheets. As a courtesy, guests are asked to keep their rooms in a reasonable state. We reserve the right not to service any unreasonably, untidy rooms. In the event that a room is deemed unreasonable, we will advise the guest & request that this be rectified. If the guest does not comply and excess cleaning fee will apply & the guest will be asked to leave Gateway Motel Terms & Conditions LIMIT OF LIABILITY We do our best to ensure your reservation arrangements are satisfactory, however The Gateway Motel does not accept any liability whatsoever for any injury damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control including, but not limited to, war, civil disturbance, terrorism, fire, floods, acts of God, acts of Government or of any other authorities, accident to or failure of machinery or equipment, maintenance requirements or industrial action. LOST PROPERTY All lost property must be claimed within 14 days of the departure date. Due to lack of space, lost property cannot be held indefinitely NOISE For the comfort of all our guests, we ask that noise is kept to a minimum from 9pm. Please be aware that noise does travel up the verandas, on the stairways & from the car park so please be particularly considerate of the noise level in those areas. PAYMENT POLICY Guests are to pay the full accommodation amount, leave a valid credit card swipe or have a pre-arranged company Authorisation/Purchase Order in place when checking in. If the payment policy is not adhered to the reservation may be cancelled. PET POLICY The Gateway Motel does not permit pets. If a pet is allowed in a room it is considered a breach of your accommodation conditions and you will be asked to leave and charged a fee to professionally clean the room. Guide dogs are permitted and must have a medallion on their collar with the registration number and the owner must also carry a laminated pass (with the owner and dog’s name). Please advise ahead of time if you will be travelling with a Guide Dog. PHOTO IDENTIFICATION Valid photo identification (ID) matching the name of the main guest within the reservation must be presented at time of check-in/arrival. This is required in order to verify your identity for motel/hotel security purposes. A valid Australian driver’s license, Australian issued proof of age card or an international passport are all acceptable forms of photo identification. Our files are kept strictly confidential & personal information will not be on sold, used to send promotional material or nor to verify your stay (with the exception of queries from emergency services) RATES All rates are quoted in AU$ (Australian dollars) and are per room per night and include 10% goods and services tax (GST). RIGHT OF ENTRY In the event that The Gateway Motel has a legitimate cause for concern or if the guest has not been seen nor been able to be contacted over a period of time, the room may be entered by a motel representative to ensure the safety and comfort of all guests is in order. RIGHT TO REFUSE ENTRY The Gateway Motel reserves the right to refuse a guest entry to the hotel or accommodation for any reason whatsoever including where the guest has engaged in conduct on a previous occasion adverse to the motel, it guests or staff. SECURITY AND LOSS PREVENTION Whilst The Gateway Motel is a secure environment and steps have been made to ensure security levels are maintained, the motel takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises. SMOKING POLICY All Gateway motel rooms are strictly non-smoking. Penalties will apply to guests who do not adhere to this policy. VISITORS A reasonable number of visitors are welcome, however, visitors are required to depart by 9pm. Only registered guests are permitted to be in or around the rooms after this time |
